FAQ
WiseVector StopX is compatible with Windows XP 32bit, Vista, 7/8/8.1/10, 32 & 64 bit. It is a very simple and easy-to-use security software. You can start to use it immediately with default settings after the installation is completed. If you need different settings, please go to Settings > Basic or Advanced > Uncheck or Check the features.
Why WiseVector StopX? Is there any unique feature?
Click “Features” to know more.
How to set the Protection Level of Heuristic Analysis?
Can WiseVector StopX work alongside other security software?
What is the meaning of the name in an alert about malware being blocked by WiseVector StopX?
2、What is WIBD.***? WIBD means WiseVector Intelligence Behavior Detection. Malware being detected by our advanced behavior detection is named WIBD.***.
3、What is MEMRAY.***? “MEMRAY” means “Memory Ray”. Malware being detected by our memory detection is named MEMRAY.***. For example, MEMRAY.Malcode.** means there is malicious code in the process, our AI has detected it; MEMRAY.Potential RAT.** means there is malicious code in the process of potential remote control Trojan. If you encounter this situation please be vigilant, you may suffer property damage.
4、What is InsTracer:***? “InsTracer” means “Instruction Tracer”. Malware being detected by our Instruction Tracer is named InsTracer:***. Instruction Tracer makes identifying the original source of the malicious behavior in applications. It can effectively detect hidden threats such as DLL Side-Loading, thread hijacking and etc. At the same time, it can also detect stealth attacks in post-injection phase.
5、What is Ransomware.***? Ransomware is a type of malware that prevents or limits users from accessing their system, either by locking the system’s screen or by locking the users’ files unless a ransom is paid. More modern ransomware families, collectively categorized as crypto-ransomware, encrypt certain file types on infected systems and forces users to pay the ransom through certain online payment methods to get a decrypt key.
6、What is Trojan.***? Trojan is a type of malware that is often disguised as legitimate software. Trojans can be employed by cyber-thieves and hackers trying to gain access to users’ systems. Users are typically tricked by some form of social engineering into loading and executing Trojans on their systems.
7、What is PUP. ***?A PUP (potentially unwanted program) is a program that may be unwanted, despite the possibility that users consented to download it. PUPs include spyware, adware, and dialers, and are often downloaded in conjunction with a program that the user wants.
Why are there new hidden folders with irregular names in each disk after WiseVector StopX is installed?
What's the difference between Streaming Updates and The Clould?
How does WiseVector StopX protect your personal data?
Why the scanning speed is not fast when I perform the first scan?
How well does WiseVector StopX work with Windows Defender?
What image size is appropriate to replace the default skin?
What are the incompatible security software?
Will all the features still work when WiseVector StopX is disconnected from network?
Can Ransomware Detection, Instruction Tracer, and Memory Protection still work effectively when the Real-time Protection is disabled?
What can I do if there is a suspected false positive or a missed malware sample?
Why is there "Enable Advanced Protection Failed"?
Win7 without KB3033929 patch cannot recognize the dual code signing of WiseVector StopX’s kernel mode driver. Please visit https://www.microsoft.com/en-us/download/details.aspx?id=46148 to download the patch and install it. After the computer is restarted, the code signing can be recognized and the Advanced Protection can be started.
What does the Document Protection do?
What does the Ransomware Rollback do?
Why WiseVector StopX does not detect zip files?
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